Meet the Team

Nicola

General Manager 

I joined the family business back in July 2010 after years of mum and dad asking to come and join them! At the time of making that all important decision of moving from Warrington to Ashton to work in the business I knew absolutely nothing about the motor trade and it has been a very steep learning curve, however fortunately for me I had mum to teach me and since Feb 13 when they made me General Manager looking after the business we’ve gone from strength to strength. It's great to see it all coming together. It is hard working with my brothers but I always say ‘It’s all in a day’s work’ and we're in it together!

adam - www.guidebridgemot.co.uk

Adam

Customer Liaison Manager 

Guide Bridge MOT & Service Centre has been my only job! I was there when we first started and have seen so many changes! I was one of the youngest mechanics to be an MOT tester when I took my training. I’m slowly working towards being the ‘salesman’ for the business to take over from mum when she retires fully. I love my job – although I sometimes think that the customers don’t love me when their car fails the MOT! Working in a family business is great, it does have its pitfalls but we're all passionate in making it be the garage that people know they are being looked after and not ripped off!

Gareth

Technician 

Being part of the family business is what I always wanted to do. I joined back in May 06 after a stint of being a Prison Officer in Wigan. Making the decision to move from a secure job into Guide Bridge was a big one however I have no regrets and I love my work. I take care of the all the servicing work that comes in along with covering for Adam on the MOT's when he’s out on other duties. I always say to customers ‘I’m the tall good looking one’ when they ask who I am – which causes a laugh in the workshop! Looking after our customers is my top priority, we didn't win the 'Going the Extra Mile' award for nothing...

Lee

Technician 

I love being part of the Guide Bridge team. I left my old garage in 2014 and haven’t looked back since. I love the big meaty jobs and I also love those vehicles that come in and we have to spend time with our latest diagnostics equipment to identify the fault. There is nothing more satisfying than a car coming in on the back of a recovery truck and then driving out in good order! I believe that customer service is key to keeping customers and this is why I like the ethos of the family business. I was over the moon when we won the Business of the Year award – for me it was the icing on the cake (and I love my cake!!) although the girls shout when I bring it in! 

Shaun

Technician  

I’ve been with Guide Bridge since the closure of the Co-op depot in 2010. When Guide Bridge won the contract for the Co-op funeral care vehicles I was lucky enough to be chosen as one of their mechanics or technicians as we like to be called these days to come with them! This is only my second job and along with Lee I also like the big meaty jobs! I’ve seen so many changes in the business since I’ve started however I like to keep out of the limelight and get on with my work.  You have to love your job and being part of the Guide Bridge team is great – apart from when the camera comes out and I’m off!  

Lauren

Receptionist 

Being at work with the Guide Bridge team is not like work. We all get along and as I’m on the front desk I’m lucky enough to meet the customers first! I joined Guide Bridge as an apprentice in 2012 and apart from having some time off to have my son I have been there ever since. I love working alongside Nicola, we work well together and our aim is ensuring that everything runs smoothly from a customer perspective. I have seen so many changes since we did ‘The Fixer’ show back in 2012 – filming the show was quite traumatic but we can all see the benefits and still laugh today about some of the things they had us doing during filming process!

Dave

Valeter 

As Nicola’s partner when she made the decision to leave her job in Warrington to move to Ashton to be closer to the family business I decided to join her and swapped broccoli and carrots for spark plugs and car washing!

Prior to moving to Ashton I worked in a large hotel in Warrington – so it was a big culture change for me. Being out in the open air is great – however when it’s cold and raining it’s not much fun but I love to make sure the cars are washed and vac’d before the customer arrives if they’ve had a service. 

Part of my role is ringing around our many suppliers for the best price possible to keep the costs to a minimum for the customer.

Jan & Derek

AKA Mum and Dad! 

We bought the business back in 2003 from Stuart Rhodes and now feel we've reached a place where we're happy to let the rest of the team take the lead in the running of the business. 

The business is still going from strength to strength as the people of Tameside realise that Guide Bridge MOT are there to help them and that they are totally transparent in their pricing and offer a no jargon environment. 

Our highlight from the last 12 years? Has to be winning Tameside 'Business of the Year' in 2014 or is it when the BBC arrived to film 'The Fixer'? - so many highlights I can't choose. One thing for sure - we have lots to choose from!  

Dave - www.guidebridgemot.co.uk

David

Commercial Manager

When Jan and Nicola asked me to join Guide Bridge, I jumped at the chance. Most of my industry experience has been gained working for Main Dealers, in both Sales and Service (I am a Certified Automotive Engineer and Associate Member of the IMI). I have been fortunate enough to work for some of Europe’s largest  companies, in Business Development and Management roles, however, I have never lost my principle belief that ‘Local People should be working with Local People’ and that’s what you get from the team at Guide Bridge. Although my primary role is to support Nicola driving the business forward, you’ll sometimes find me on the ‘shop floor’ working alongside and learning from our Technicians, and carrying out the odd MOT. If asked ‘what is it you like most about working at Guide Bridge?’ I would have to say, it’s the way I’ve been accepted into the ‘Guide Bridge family’, and that’s what it is, and all our customers are welcomed in the same way.

Wouldn’t go anywhere else!

Fantastic Service, Great Staff, Fantastic Welcome Val Dickinson - www.deferoconsultancy.co.uk

Pay over 4months!! What a service to offer

Loved that fact that I could pay over 4 months! It meant that we still had spending money left for our summer holiday - THANK YOU Guide Bridge you made my dayDavid W. August 2015
"Have used this garage for 8 years and have always found them to give special service." Roy Mansfield
Guide Bridge MOT & Service isn't just a garage to me. It's family, I trust them so much and wouldn't go anywhere else. They look after me and nothing is too much trouble.
A great and efficient service. Very competitive pricing and always do a good job. Very trustworthy.
"Staff are polite, helpful and have very reasonable prices. I have never had a problem and they also send a text to remind me that the car is due for a service/MOT and pick up and return my car promptly. The car is returned washed and vacuumed, so we have used them for a number of years and would not go anywhere else."
"Staff prioritised my service to help with my work schedule. Fantastic service and attitude. Have used this garage for 3 years now with other cars and am completely satisfied."
"My sister and dad have used this garage for years. They have always provided good customer service and good vehicle service."
What I like about Guide Bridge MOT is their honesty. They advised me not to have a full service on my car due to the miles I have done.. what other garage would do that? They look after both my car and my wallet! Mr Bagley August 2015

Highly recommended

Guide Bridge MOT is everything a garage should be. First class advice and a labour rate which put the main dealers to shame. As a valued customer who has been using this garage for over 8 years…. I can highly recommend them to anyone who is looking for a garage they can really trust
I had an excellent service from Guide Bridge MOT. Everything ran smoothly and efficiently and I will be using this garage again. All the staff were friendly and helpful.
"Over the years this garage has improved incredibly well. Excellent service and Mot at very short notice request. Very kind Lauren and the team of very helpful professional brothers and the rest of the team contributing the best one can expect whilst at these premises. I am a very happy customer who has decided to stick with this garage for the upcoming years. Wonderful Lauren contributes a very excellent reception face to face and telephone manners. Well done every one."
"Unlike other garages that I have been to, Guide Bridge MOT and Service Centre was first rate - they kept me informed of everything that they were doing and how much it was going to cost me. Excellent. I will recommend it to everyone I will be using this garage again in the future. The staff are very female friendly."

Wheelchair Friendly

"I have to be taken out in my wheelchair wherever I go, so keeping my car on the road is vital! That is why I always take it to the Guide Bridge MOT centre. I couldn't trust any other garage. They even collect my car then return it."

Female Friendly

"I have used this garage for the last few years and have no intention of changing. The welcome and service from Derek and his staff is second to none." As a lady customer I'm always made to feel welcome and comfortable in what they are saying to me. I trust them and that's what counts!

Fantastic Service

Being a woman is hard when it comes to looking after your car. Many garages I have used in the past have always filled me with dread - not Guide Bridge MOT, greeted with a smile and a bill at the end to matchJulie W - October 2015
I wouldn't go anywhere else in Tameside. I'll be back later in the year when my service is due Mr Davies - Kia Sol August 2014

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